Privacy Policy

Who is Empire Finance?

Empire Finance is an agency of the Professional Lenders Association - Plan Australia. We are a full member of the MIAA and a member of the Credit Ombudsman Service Limited, which provides a free and independent External Dispute Resolution scheme.

Empire Finance is privately owned, WA based, and committed to the finance needs of our customers.

Personal Information

Lodgement of a home loan application requires us to obtain personal information from you. In the course of your loan application, your information may be disclosed to other mortgage intermediaries such as lenders, valuers, lenders mortgage insurers, and credit reporting agencies. Your personal details are maintained on our files as required by the Finance Brokers' Code of Conduct. We do not divulge your personal details to third party marketing companies or to any other party without your permission.

Direct Marketing.


From time to time we may use your personal information to provide you with current information about loans, special offers you may find of interest, changes to our organisation, or new products or services being offered by us or any company we are associated with. If you do not wish to receive marketing information, you may at any time decline to receive such information by simply by notifying us via telephone, email or post.

We will take all reasonable steps to meet your request at the earliest possible opportunity.

How safe and secure is your personal information we hold?


We will take reasonable steps to protect your personal information by storing it in a secure environment. When the information is no longer needed for any purpose the information will be destroyed or permanently de-identified. We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure.

Further Information

You may request further information about the way we manage your personal information by writing or emailing.

Change in our privacy policy

We are constantly reviewing all of our policies and attempt to keep up to date with market expectations. Technology is constantly changing, as is the law and market place practices. As a consequence we may change this Privacy Policy from time to time or as the need arises. This Privacy Policy came into existence on the 1st of July 1st 2007.

Security of information online


The security of information transmitted over the Internet cannot be guaranteed. You should ensure that your web browser is set up to advise you when you are connected through a secure link or not. This is a standard feature on most browsers. Empire Finance takes every precaution to protect the security of information provided by us to you, and by you to us. If you have any issues or concerns about the security of information at this site, call (08) 9335 7336